. Internet Explorer 8 or higher / Firefox 15.0 or higher / Google Chrome 10.0 orhigher. Citrix Workspace(download from Citrix website). If prompted, click the button to Open Citrix Receiver Launcher. If using Firefox, click Save File, then the down arrow, then the folder icon and finally double-click CitrixWorkspaceApp.exe. If prompted by User Account Control, click Yes to allow Citrix Workspace to make changes to your device. Once the installation launches, click Start. Citrix provides sample scripts that can be downloaded from one of the Workspace app or Receiver download pages (Workspace app version 2103.1 (Current Release), or Workspace app version 1912 CU3 (aka ) (LTSR), Receiver version 4.9.9002 (LTSR) by expanding Downloads for Admins (Deployment Tools).

Access information for Epic
Citrix workspace for linux
  • Partners PC:
    • Partners Network or VPN connection:
      • Click on Windows Start Menu Programs, All Programs, Workspace Favorites Folders, then select EPIC -or-
      • Use My Citrix / Workspace Apps: link on the Partners Applications menu, launch Epic Hyperspace
    • Off Network (no VPN):
      • In a web browser, navigate to Partners Workspace and select Epic
  • Macs and non-Partners PCs:
    • Partners Network or VPN connection:
      • Launch the Citrix Workspace app
    • Off Network (no VPN):
      • Use Firefox or Chrome to access Partners Workspace. Detailed instructions can be found here. -or-
      • Launch the Citrix Workspace app using VPN first, and then modify the Citrix Workspace app for future use: In Citrix Workspace Preferences, Accounts, add https://workspace.partners.org
    • Note: Mac users are unable to print reports
  • iOS devices (iPhone, iPad, iPod touch): enroll in MobileIron to access Partners email, and other Partners resources.
    • If you use an iPad to access Epic, but have trouble after log in, you need to contact the IS Service Desk and ask for the Haiku/Canto team.

If you have trouble connecting to Epic, first make sure your Citrix Receiver software is up to date. Do not upgrade to the latest version of Citrix if you are using a Partners PC. After installing Citrix on Windows 10, check the default app to handle .ica file extensions is Citrix Connection Manager, detailed instructions here.

downloadWhy can't I download this file?

Instructions

  1. Download CA certificate in PEM format.
  2. Save the certificate with .crt file extension.
  3. Switch to root user and copy the .crt CA certificate file to /opt/Citrix/ICAClient/keystore/cacerts/ folder.
  4. Make sure the CA certificate file is owned by Root user and Group, and it has -rw-r--r-- or 644 as the File permissions.
  5. Run /opt/Citrix/ICAClient/util/ctx_rehash
Citrix Workspace For Firefox
Note: Location of /opt/Citrix/ICAClient/keystore/cacerts/ and /opt/Citrix/ICAClient/util/ctx_rehash may vary depending on the distribution and location you would be installing Citrix Worskpace App for Linux. Above location is on default Ubuntu Distribution installation directory /opt/Citrix/ICAClient/

Additional Resources

Citrix Workspace For Firefox Download

Please use the below article to fix 'SSL error 61'
https://support.citrix.com/article/CTX203362
In most of the occasions we might need set a link to Firefox's keystore to Citrix & below command will help to set the link to Firefox's keystore to Citrix
sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts